2019 Conference

The 2019 New Mexico Humane Conference: The Heroes We Need

August 8, 9 & 10, 2019 to the Embassy Suites – Albuquerque &  Animal Humane New Mexico

Jessica Dolce is a Certified Compassion Fatigue Educator helping animal care and welfare professionals to navigate compassion fatigue and cultivate resilience, so that they can thrive while doing the meaningful work they love.

Jessica brings more than sixteen years of experience working with and for companion animals to her online classes, workshops, and coaching. She is an adjunct faculty member at The Maddie’s® Shelter Medicine Program at the University of Florida and has worked with organizations such as the ASPCA, Maine Medical Center, and the International Association of Animal Behavior Consultants.

Her online program Compassion in Balance provides ongoing compassion fatigue education and support for animal care organizations and her project, Dogs In Need Of Space, offers practical, emotional support to dog owners and behavior professionals around the world.

Jessica holds a Master of Science in Adult and Higher Education degree and certificates in stress management, mindfulness facilitation, and positive psychology coaching. She lives in Maine and can be found online at jessicadolce.com

Director of Educational Programs, The National Kitten Coalition

Rosemarie Crawford is a licensed veterinary technician with a long history of helping animals – particularly kittens.  She is co-founder of The National Kitten Coalition and has almost 20 years’ experience in animal welfare.  As a medical staff member in a high-volume, open-access shelter in IL, Rosemarie worked closely with the shelter veterinarian to provide for the animals’ medical and surgical needs.  She assisted in developing and implementing progressive, proactive protocols for the care and treatment of kittens in the shelter’s kitten nursery room as well as for those in foster care.  Additionally, Rosemarie served in two shelters as the foster coordinator and understands the challenges and rewards of creating, expanding and maintaining foster programs.  In addition to presenting training sessions for The National Kitten Coalition, Rosemarie works at a six-doctor veterinary practice in northern VA, and in her spare time, she enjoys traveling with her husband or fostering kittens needing medical care.

Maddie’s® Program & Social Media Manager, Mutual Rescue

Finnegan Dowling is the Maddie’s® Program and Social Media Manager for Mutual Rescue, a national initiative of the Humane Society Silicon Valley that encourages people to engage with their local shelters. A longtime leader in social media, HSSV and Mutual Rescue campaigns have caught the attention of the media and won both Shorty and Communicator Awards and are featured in marketing and animal sheltering seminars around the country. Finn has worked in shelters in Washington State, Colorado, California and Nicaragua. A graduate of The Evergreen State College, her writing has also been published in The Bark, Bay Woof, SFGate and Huffington Post. A key part of her current position involves helping shelters across the country start and market day fostering programs. She is the creator of the Doggy Day Out Toolkit, a free resource of manuals and templates to help even the smallest shelters start programs of their own.

Zoonotic Epidemiologist, New Mexico Department of Health

Dr. Lisa Drake is currently a New Mexico Department of Health zoonotic epidemiologist for the Infectious Disease Epidemiology Bureau. She received a B.S. degree in biochemistry from New Mexico State University, a M.S. and a Ph.D. in biology from New Mexico State University. Prior to working for the New Mexico Department of Health, she worked for the City of Albuquerque Urban Biology Division as a compliance supervisor. She has also lived in Florida and worked at Anastasia Mosquito Control District as an entomologist. Currently, her work as an epidemiologist involves investigating zoonotic diseases affecting public health. Her areas of research interest include mosquito and tick-borne diseases, as well as important zoonotic diseases of New Mexico including Hantavirus Pulmonary Syndrome (HPS), plague and rabies.

Operations Director, The Center at Animal Humane

Trevor is the Operations Director of The Center at Animal Humane New Mexico and a Certified Professional Dog Trainer – Knowledge Assessed (CPDT-KA). He has 7+ years of experience teaching obedience classes as well as private one-on-one training with pet parents. Working in an animal shelter gave him the opportunity to work with troubled pets and pinpoint positive reinforcement strategies that proved to be effective in altering behavior.

Trevor teaches group classes for adult dog obedience, puppy obedience and a class specific to dogs that bark at other dogs when on leash. During these group classes he skillfully addresses each pet’s needs and owner’s concerns. He also offers private consultations to address specific behaviors should owners desire personalized training.

Trevor attends training conferences to remain current with the evolving dog training industry. When attending the Karen Pryor Academy Clicker Expo in 2016 and 2018, he was able to converse with world-renowned trainers and attend seminars that touch on the most common problems pet parents face. During sessions presented by Terry Ryan, Ken Ramirez and Emma Parsons, he gained valuable insight on effective ways to understand, explain and modify behaviors.

Trevor grew up in a small town in upstate New York but has lived in Albuquerque since 2005 with his wife, son and two dogs, Skyla and Naya. Working with families to prevent them from surrendering their pet to a shelter is his passion.

Foster Care Specialist, Maddie’s Fund

As Foster Care Specialist for Maddie’s Fund, Kelly’s focus is on helping shelters and rescue organizations increase lifesaving through the implementation of robust foster care programs. Her role includes creating and providing training for organizations and their foster coordinators, writing, assisting with research on foster care and consulting with shelters. Kelly’s work with foster care and social media has been featured in many national publications, websites and networks, including Animal Sheltering magazine, the Huffington Post, Best Friends magazine, BarkPost, iheartdogs.com, HuffPost Live and Fox News.

Cruelty Case Manager, Animal Protection of New Mexico

Alan Edmonds, the high-energy force behind APNM’s animal cruelty hotline, brings determination, organization, and pragmatism to the job, easily considered one of the most challenging in APNM. Alan was born in New Jersey, earned his BA in Communications at William Paterson College, and moved to New Mexico in 1997.

Since 2010 Alan has been APNM’s Cruelty Case Manager, assisting callers who report animal cruelty, either because they aren’t sure who to call or they’ve tried reporting the case themselves with no success. Managing hotline calls well is no simple task. Case follow-up requires skills in customer relations, fact-finding, knowledge of jurisdictions, local, state, and even federal laws, and investigative and warrant procedures. Alan also works toward ending circuses and other traveling captive animal acts.

Alan is a musician, songwriter and performer who sings and plays electric, acoustic, and lap steel guitar. He has also raced mountain bikes and is a two-time New Mexico Cross-Country Mountain Bike Champion. To maintain his health and a healthy attitude on the job, Alan loves spending time–especially outdoors–with his wife, Tisha.

Shelter Behavior Manager, Animal Humane New Mexico

Jessica has been working in the animal field since she was a high school student. From the start, it was a natural fit for her. She began as a veterinary assistant and followed her passion with the goal of working in animal sheltering and rescue. Jessica graduated with a Bachelor’s degree in Animal Sciences in 2013 from New Mexico State University. While attending NMSU, she excelled in her companion animal behavior and training courses. She continues to be very interested in the ways that training helps to foster the sacred bond between people and their pets. In her spare time, Jessica loves spending time outside with her husband and their dogs, Boots and Ranger. Jessica has been in Animal Humane’s Behavior Department since 2014, providing training, socialization and enrichment for the shelter pets in their loving care.

Chief Legislative Officer, Animal Protection Voters & Animal Protection of New Mexico

Jessica leads Animal Protection Voters’ legislative and political efforts for the protection of all New Mexico’s animals and oversees Animal Protection of New Mexico’s programmatic and legal work to prevent wildlife cruelty. With more than seven years experience in government relations on behalf of animal protection, her expertise includes citizen advocacy training, legislative analysis, campaign strategy, and digital communications.

Prior to her current position, Jessica served as a Senior Manager of Grassroots Advocacy in the ASPCA’s Government Relations department in Washington, DC, where she led efforts to organize citizens support for state and federal legislation, ballot measures, voter registrations and get-out-the-vote efforts.

Jessica earned a J.D. from Lewis & Clark Law School in 2011, where she specialized in environmental and animal law and received the Animal Law Leadership Award upon graduation. She lives in Santa Fe, NM with her husband, a small flock of companion chickens, and beloved rescued canines, Zelda and Edwin, with whom she enjoys hiking across New Mexico’s fabulous landscapes.

Clinic Manager, City of Albuquerque Animal Welfare Department

Krystal Kehler graduated from Pima Medical Institute in 2004 and started as a Veterinary Assistant right after school, working in private practice for four years. She got the opportunity to work with the City of Albuquerque Animal Welfare Department in 2008, starting as a Veterinary Assistant. She has learned so much in the shelter setting and was able to be part of the ongoing changes and improvements in the shelter world. She became the senior Veterinarian Assistant, where she was able to be more involved in writing SOPs, and working with Dr. Nicole Vigil on a developing a fostering program. In 2016, she was offered the Clinic Manager position. As much as she misses being a Veterinary Assistant, she knows she is in a great place overseeing employees, different programs, and being a part of a great team of managers, staff and doctors working together to make the clinic run smoothly.

In addition to her career, she started her family early with her high school crush. She has 4 boys and has been married 16 years. She has also accumulated a beautiful fur family over her 15 year veterinary career.

Dr. McGuire has been a small animal veterinarian for 35 years, 29 of them in Albuquerque. She has recently retired from ownership of a 6-doctor hospital and is now enjoying spending more time with her 1-year old grandson as well as working with the Clinic at Animal Humane on a relief basis. Her interests have been internal medicine, geriatric patient care and behavior medicine in the private practice setting. She has volunteered with a variety of groups in the Albuquerque area providing care to pets of the homeless, the vaccine/microchip events and spay/neuter clinics in Valencia County and with the Street Cat Companions. Presently she shares her life with Taylor and Lacey, two rescue dogs, Finn and Trey, her cats, and Paul, her husband of 38 years. In her free time she enjoys cycling, hiking and trail running with her pups in the Sandias and beyond.

Helpline Case Manager & Equine Protection Fund, Animal Protection of New Mexico

Victoria L. Murphy originally joined Animal Protection of New Mexico (APNM) in 2012 as the Animal Shelter Program Manager, and recently returned to APNM’s staff in September 2018 as the Helpline Case Manager, responsible for all casework for the Companion Animal Rescue Effort (CARE Program) and the Equine Protection Fund. From 2012-2014, Victoria was responsible for developing new ways to maximize New Mexico shelters’ ability to humanely care for companion animals, increase adoptions and spay/neuter, reduce euthanasia, and increase funding and training access.

Victoria brings a wealth of experience and enthusiasm to her work, having held positions in both animal sheltering and humane law enforcement services in New Mexico for various agencies over the years. Quick to find the good in bad situations and to seek positive solutions, Victoria employs creative approaches to motivate people to value and help animals in their care. She understands the needs of companion animals and their families in domestic violence situations, as well as people seeking emergency medical or financial assistance for equines. Victoria is thrilled to be able to share her diverse knowledge and assist the dedicated, unsung heroes who work in both human and animal advocacy.

Victoria served on the state’s Animal Sheltering Board (ASB) from 2007 to 2018 and currently serves on the new Animal Sheltering Committee under the New Mexico Board of Veterinary Medicine.  She chaired the ASB’s rules committee and affected the eradication of gas chambers in New Mexico animal shelters. Victoria served on the Board of the Las Cruces Horseman’s Association and acted as the Horse Show Chairman. She also served on the Companion Animal Advisory Council of the Humane Society of the United States (HSUS). Victoria is currently a volunteer with the HSUS disaster response team and has responded to both natural disasters and large-scale hoarding cases, as well as participating in animal rescue and recovery during Hurricane Katrina & Hurricane Rita with Code 3 Associates.

Victoria and her adopted child live in Edgewood with their 13-year-old German Shepherd, Ayla, who came from a cruelty case Victoria prosecuted when she was doing enforcement work. Victoria’s self-described adventurous streak fits right in while she enjoys nature, hiking, horseback riding, and camping. For the past six years she enjoyed spending time with her CYFD foster children. She absolutely adores spending time with her two adult daughters, granddaughter and minor daughter, adopted from the State of New Mexico in 2015.

Partnership Outreach Manager, Animal Humane New Mexico

Leah Remkes has been a part of Animal Humane since she graduated from the University of New Mexico in December 2013 with a Bachelor’s degree in Psychology & Spanish. Volunteering three days a week quickly led to an offer to work in the Adoptions Department, followed by a brief stint in Marketing, and eventually landing in the position she holds now. Although she began her work in animal welfare because of her love of shelter pets, Leah is now passionate about serving people. She co-manages outreach programs like Pet Health Fairs, Microchip Clinics, and a Safety Net Program where she collaborates with other shelters in the county to find ways to help people keep their pets.


During her time off, Leah enjoys craft beer, board games, gardening, and listening to far too many true crime podcasts. Her four-legged family is comprised of Animal Humane adoptees: her two cats Anton & Gypsy and her one-eyed Pit Bull named Khaleesi.

Chief of Field Operations, City of Albuquerque Animal Welfare Department

Adam J Ricci has worked in a number of positions and organizations through the United States as an animal welfare and public safety professional. Ricci started as a kennel technician before starting a non-profit education and advocacy group. It was not long until Ricci started in the public safety field as an animal control officer and eventually a police officer. During that time Ricci held positions as animal control supervisor, evidence technician, special deputy to the York County Sheriffs Office assigned to their crime intel task force and the Maine gang intel task force.

Ricci’s passion for animals never waivered. In 2016 Ricci was hired as the Chief Animal Protection Officer for Pima County, Arizona. While working in Pima County Ricci was elected to the board of directors for the National Animal Care and Control Association. Through efforts in Pima Ricci and his team developed innovative community programs to support pet ownership with the homeless community and that living in underserved communities.

In 2018 Ricci was hired as the Chief of Field Operation for the City of Albuquerque, NM. Under the leadership of Ricci and Danny Nevarez, lifesaving at the shelter has increased after a major focus on developing a new culture of understanding and individual growth.

Ricci has spoken at a number of conferences from Alaska to Maine. Ricci is currently sought after for presentations on forensic evidence, field training, communication and leadership. Ricci has also been published as an author as a regular contributor for the NACA News, National Sheriff’s Association and other smaller publications. Ricci has also been hired to contribute for training materials for national certifications.

Senior Director of Outreach & Volunteer Programs, Animal Humane New Mexico

Ellen has worked professionally with pets and their people for over 15 years, spending her early years working in various animal care positions before joining the Animal Humane family in 2008 as an adoptions advisor. She quickly fell in love with animal welfare and the opportunities it provides to help both pets and people. After leaving for a year to complete her graduate degree, she returned in late 2010 to truly launch her animal welfare career with a focus on humane education and animal behavior. Within a year of returning, she had the opportunity to take charge of Animal Humane’s humane education program, Learn Humane, and establish a permanent education and outreach department. She now oversees outreach, educational and volunteer engagement programs.

She holds two certifications as a professional animal trainer from the Certification Council of Professional Dog Trainers and the Karen Pryor Academy of Animal Behavior and Training, and she helps provide training classes to the public through The Center at Animal Humane. She is a passionate advocate for teaching compassion and kindness toward all living beings and the Earth itself as a powerful tool for improving both human and animal lives.

In her time away from work, she volunteers for the Rescue Committee of the Rocky Mountain Irish Wolfhound Association, and as both the Handler Educator and as a visiting team with her Irish Wolfhound Aldo for the Warm Hearts Network, an organization that strives to bring well-trained volunteer visiting dogs to locations around Albuquerque to provide comfort and joy to those they meet. She also plays around in K9 Nosework, Rally Obedience and Lure Coursing with Aldo and her other hound, Vesper. She also shares her home with two rescued cats, Bubba and Monk, and a very patient husband.

Humane Educator, Animal Humane New Mexico

Gina Sena began volunteering as a Camp Counselor with Animal Humane New Mexico’s Camp Love-A-Pet in 2001. Her multi-summer volunteer role evolved into a paid position as Adoptions Advisor, where she worked from the fall of 2004 through June 2008.

Gina completed her bachelor’s degree in Elementary Education in the fall of 2009 and returned to Animal Humane New Mexico as Lead Adoptions Advisor before transitioning to Foster/CAT Coordinator in May 2011.

In August 2013, Gina transitioned into the role of Humane Educator with goals of increasing offerings in humane education to local schools and adding to programs that were in place, including Camp Humane. Through Learn Humane programming, Gina and a wonderful team of volunteers, reach over 5,000 students and community members annually.

Gina and her teenage son share their home with a multitude of critters, many of whom are alumni of Animal Humane New Mexico.

Community Programs Manager, Pima Animal Care Center

Bennett Simonsen is the Community Programs Manager at Pima Animal Care Center in Tucson Arizona. He is developing a network of pet support programs designed to keep pets in their homes, including efforts to directly provide support to pet owners facing homelessness and pet owners who are possibly facing citations due to a lack of resources. Previously, he served as the Community Outreach and Pets for Life Manager at the Humane Society of Charlotte in North Carolina. A former teacher, Bennett is passionate about the intersections of animals, race, and class and is dedicated to providing resources to those who have traditionally been excluded from animal welfare.

Creative Manager, Animal Humane New Mexico

Beth Spencer is a graphic designer, illustrator, and social media expert working at Animal Humane. After graduating with a degree in Internet Journalism from the University of Memphis, she began her career in web design. Beth quickly became bored and found herself filling the gaps between projects by wasting time on Twitter & Facebook.

A lifelong animal lover, Beth discovered a passion for using her skills (and sense of humor) to help pets and people through social media. Focusing on content and audience growth through personal projects, she transitioned her career toward visual storytelling and has never looked back.

Beth loves helping pets find their people online. In her spare time, she enjoys drawing comics, reading true crime novels and watching reality TV. Beth lives with her husband, Eric, three cats and four dogs — Sean, Xian, Harmonica, Lisa, Reggie, Vigo, & Ser Charles.

State Public Health Veterinarian, New Mexico Department of Health

Carol Stewart (DVM, B.Sc.) works with the New Mexico Department of Health as the State Public Health Veterinarian. She is part of the zoonotic diseases team which consults with physicians, emergency rooms, legislators, local officials, schools, health departments, and the general public on preventing exposures to and controlling diseases that humans can get from animals and animal products.

Director of Behavior & Training, Santa Fe Animal Shelter & Humane Society

Quincy has a lifelong commitment to improving the welfare of animals. Having trained everything from pigs and dogs to hyenas and mountain lions, Quincy went on to get a Master’s degree in Animal Welfare Science, Ethics, and Law at the University of Glasgow. She loves her work at the shelter, where she is able to support healthy relationships between dogs and their owners.

Executive Director, Animal Service Center of the Mesilla Valley

Clint Thacker’s career in the Animal Care & Control industry started in 2002 as an animal control officer with Sandy City, UT. In 2009, he was hired at Salt Lake County Animal Services as the Shelter Supervisor. There, he successfully helped manage the shelter’s transition to a lifesaving program. In 2010, Clint was asked by management to be an ACO Sergeant and help the ACO’s through the same transition.

In 2011 Clint was hired as the Director of Davis County Animal Care & Control in Fruit Heights, UT. Davis County Animal Care & Control covers 17 contracting cities or entities. Over 11,000 calls and 6,000 animals are handled by a staff of 21 employees. When Clint left Davis County in 2017, the shelter had a Live Release Rate of 95.5%.

Clint is presently the Executive Director of the Animal Service Center of the Mesilla Valley in Las Cruces, NM. The Animal Center provides sheltering services to 10,000 animals a year.

In 2018, Clint was reelected to the National Animal Care & Control Association’s Board of Directors.

Clint currently lives in Las Cruces, NM with his wife of 19 years and their 7 children. He loves the outdoors and enjoys hunting, fishing, and camping.

Chapter Manager & Board President, New Mexico House Rabbit Society

Kirstin Tyler started fostering rabbits by accident and is now the Chapter Manager and Board President of the New Mexico House Rabbit Society, a 501c3 organization that rescues domestic rabbits and educates the public on proper rabbit care. She is also a licensed Educator for the national House Rabbit Society, a status achieved through passing a rigorous exam on rabbit care. Kirstin teaches both ‘Bunny 101’ classes to the public and ‘Rabbits in Shelters’ classes to shelters. Everything she does for the bunnies is voluntary. For her day job, Kirstin is a project controller at Sandia National Labs.

Chief Veterinarian, City of Albuquerque Animal Welfare Department

Dr. Nicole Vigil is the Chief Veterinarian at the City of Albuquerque Animal Welfare Department.  She has been with the City shelters for 10 years, and has been in the Chief Vet position for the last 6 years.  Dr. Vigil received her doctoral degree from Colorado State University and received her Bachelors of Science from New Mexico State University.  Dr. Vigil is passionate about the many areas shelter work has allowed her to tackle including reducing pet overpopulation, improving community pet health, educating Albuquerque’s citizens about the important of vaccinations, spaying, neutering, and pet care, shelter foster programs and saving as many lives as possible through advancing shelter medical care.   Dr. Vigil was fortunate to start her shelter career working with an awesome Chief Vet who allowed her to start a foster program with the City during a time when fostering animals was almost unheard of within the shelter walls.  From there, her passion for this work began and it has only grown!  The City of Albuquerque shelter strives to grow new methods and programs to work with the community to better serve our animal and people populations.  She is excited to discuss how working with the many amazing veterinarians in Albuquerque has helped the Animal Welfare Department accomplish this goal.

Environmental Scientist & Specialist, Advanced, Epidemiology and Response Division, New Mexico Department of Health

Elizabeth VinHatton (née Hatton) has been part of the New Mexico Department of Health’s Epidemiology and Response Division since 2007 and is a public health representative (Emergency Support Function 8) for NMDOH at the State Emergency Operations Center. She is responsible for surveillance and investigation of cases of zoonotic diseases of public health importance throughout the state of New Mexico, whether in humans or animals. Zoonotic disease prevention and public education are also important parts of this program. Much of this work focuses on plague, tularemia, hantavirus, rabies, and arboviruses.

Senior Behavior Specialist, Animal Humane New Mexico

Paul’s interest in training began in 2014 when he adopted a young, rambunctious cattle dog named Laika. Since Laika came from Animal Humane, Paul enrolled in their classes and quickly caught the training bug. When the opportunity the Animal Humane team arose, Paul jumped at the chance.

Through his position in Animal Humane’s Behavior Department, Paul teaches classes and conducts private behavior consultations for owned pets. He also evaluates shelter pets and designs and delivers customized behavior modification plans while providing enrichment throughout their stays.

Paul recently acquired his CPDT-KA and has completed the Shelter Training & Enrichment course offered by the Karen Pryor Academy. He is passionate about continuing education and devours diverse research on animal training and behavior that gives him a broad base of knowledge to draw upon when working with owned and shelter pets.

Animal Welfare Director, Farmington Regional Animal Shelter

Stacie Voss is the Animal Welfare Director for the Farmington Regional Animal Shelter (FRAS). She graduated from Iowa State University with a Bachelor’s of Science in Animal Ecology, specializing in wildlife and went on to get her Master’s Degree from Northern Illinois University in Ecology and Evolution. She started in animal sheltering as a volunteer and part-time employee at a small shelter in Beatrice, Nebraska in 2005. In 2009, she was hired at Nebraska Humane Society in Omaha, Nebraska and for the next four years worked in various roles, finishing as the Director of Veterinary Medicine. In December of 2013 she moved to Farmington and took over as the Animal Welfare Director at FRAS. She was asked to serve on the reorganized Animal Sheltering Committee under the New Mexico State Veterinary Board in 2018 and is currently serving as chair on the committee. She is owned by two dogs, a Chow Chow and a Chow mix, both adopted from shelters. In her spare time she enjoys hiking, outdoor activities and practicing yoga.

Nonprofit Consultant

Patti Ward, CFRE (Certified Fund Raising Executive), is a Nonprofit Consultant with over twenty-five years experience working with all sizes of nonprofit organizations in a variety of sectors – both urban and rural areas; including faith-based, education, arts, health-related, and social services.  Patti specializes in conducting capital campaign assessments and capital campaigns and enjoys providing workshops and training for nonprofit organizations. She was awarded the 2010 Outstanding Fundraising Professional through the Association Fundraising Professionals (AFP) – Texas Plains Chapter. Patti is a current member of the Association of Fundraising Professionals New Mexico Chapter and Texas Plains Chapter – Amarillo, Texas.

Marketing Director, Animal Humane New Mexico

Karolyn Winge is the Marketing Director for Animal Humane New Mexico & the consultant of intense chroma creative.

Her blended-professional background spans more than 20 years in integrated strategic communication specializing in marketing, public relations, media relations, management, internal/external communication, branding, design & print/digital publication for local and national clients. She brings an enthusiasm for new challenges & innovative approaches to strategies, brand awareness, creative executions & design to all her projects.

In addition, Karolyn has spent more than a decade in higher education at three universities: The University of New Mexico, University of Missouri & University of Texas at El Paso. She received UNM’s Outstanding Lecturer of the Year Award, is a Society for News Design Gold Award winner & the art director/designer of the book “At Heart” by Susan Ager.

Karolyn is a past-president the American Advertising Federation-New Mexico & is also a AchieveGlobal certified facilitator/trainer. Karolyn lives in Albuquerque, New Mexico, with her husband, Todd, & their two cats, Chesney and Kato (both Animal Humane alums).

Shelter Management Advisor, American Pets Alive!

Faith is the Shelter Management Advisor for American Pets Alive! and conducts site visits and responds to crises from other shelters. She began her journey volunteering for APA! in 2009 and in 2011 became the Operations Manager for APA!. In 2016, her role shifted to Facilities, Information, and Legal Services Manager. Faith and her family have fostered over 800 animals since the beginning of her time with APA!. Faith has helped spread the word of the No Kill mission by moving temporarily to Edinburg, Texas and working as the temporary shelter manager at Palm Valley Animal Center. She helped increase their live release rate to almost 50%, up from 37%. Since her return to Austin, she has been taking weekly trips to area shelters in Texas and New Mexico to evaluate intake process, animal flow, and rescue efforts. Faith prides herself in taking home an animal to foster from each shelter she visits.

Courses for Thursday, August 8, 2019

Presented by Jessica Dolce, MS,CCFE

Thursday, August 8, 8:30 – 9:30 am

Every day you step up to serve your community. You may not feel like a superhero because you can’t smash walls like Luke Cage, but you do have a massive muscle that saves lives: your heart.

With compassion you strive to relieve suffering and to create a better world for animals and people. You are making a difference.

But the needs are great and resources are limited. There are times when it can feel like nothing you do is ever enough. It takes real courage to keep showing up.

In this workshop we’ll explore what we can do to thrive in our meaningful, but often painful work, by practicing “compassionate badassery.” We’ll discuss how to keep your superpower strong and resilient, so you can continue to be the hero your community needs.

Presented by Stacie Voss, Farmington Regional Animal Shelter & the New Mexico Animal Sheltering Committee

Thursday, August 8, 10:00 – 11:30 am

In July 2018, the New Mexico Animal Sheltering Committee moved from the Regulation and Licensing Department to oversight by the New Mexico Board of Veterinary Medicine.

As part of this move, the Animal Sheltering Committee was tasked with creating a minimum set of standards for animal shelters in New Mexico. Topics in the Minimum Standards include items on: Structural Standards, Facility Standards, Animal Enclosure and Housing Standards, Sanitation Standards, Care and Handling Standards, and Disease Control and Veterinary Care Standards. The committee was also tasked with developing a statewide dog and cat spay and neuter program in conjunction with animal shelter and euthanasia agencies and will recommend to the Veterinary Board the disbursements of money from the animal care and facility fund to qualifying individuals, nonprofit organizations, animal shelters and euthanasia agencies.

In this session, led by Stacie Voss the Sheltering Committee, will share their progress, particularly on the development of the Minimum Standards, as well as receive feedback from shelters across the state.

Presented by Karolyn Winge, Animal Humane New Mexico

Thursday, August 8, 10:00 – 11:30 am

Limited budget? No problem. Your marketing message can reach your target audience no matter what size your budget is. All it takes is Creativity.

Creativity in approach. Creativity in budget. Creativity in execution of message.

During this engaging session, you’ll learn the elements of a basic marketing plan, definition of guerilla marketing & creative guerrilla marketing tactics on a small budget utilizing existing resources.

There will be a short in-session creative assignment aimed at prepping you to effectively get your message to your particular target audience.

 Learning Outcomes:

  1. Participants will identify the elements of a basic marketing plan
  2. Attendees will explore effective guerrilla marketing tactics on
    a small budget with existing resources
  3. Participants will work in teams to select & execute a simple guerrilla marketing tactic to meet a planned objective

Panelists by Barbara McGuire, DVM; Leah Remkes, Animal Humane New Mexico; Krystal Kehler & Nicole Vigil, DVM, City of Albuquerque Animal Welfare Department

Thursday, August 8, 10:00 – 11:30 am

Session Sponsored by Veterinary Dentistry and Oral Surgery of New Mexico, LLC

They say many hands make light work. Well, the work of keeping pets healthy and in permanent homes is a huge job, and we know we can do the most good when many organizations work together. Private practice veterinary clinics and animal shelters/rescues are engaged in the work of helping animals and empowering people, and we can reach more in our communities when we combine our efforts. But, how exactly can these two lines of work come together, to the mutual benefit of the clinics, the shelters, and the pets we reach?

During this panel session, speakers from both private veterinary clinics and from shelters will discuss what can happen when vet clinics and shelters/rescues partner with each other. We will explore: the variety of different possible relationships and the different benefits – from increasing clientele and community familiarity for clinics, to keeping pets out of shelters for animal welfare organizations; what to expect when partnering with one or the other organization; how to reach out to begin partnerships; and what the value to the community is when these partnerships happen.

This is a perfect session for private practice veterinary professionals looking to connect more with local shelters, or for shelter/rescue professionals or volunteers looking to save more lives through increased community support.

Presented by Alan Edmonds & Victoria Murphy, Animal Protection of New Mexico

Thursday, August 8, 1:45 – 3:15 pm

What’s trickier than handling a stressed animal? Well, understanding the fine points of the laws we are charged with upholding to keep animals and humans safe, for one thing. Navigating exactly what laws might apply (and how they apply) to which cases, and how to use those laws to best serve your community is an important but sometimes frustratingly complicated aspect of field work. Luckily, the experts at Animal Protection of New Mexico are here to help!

Join Alan Edmonds and Victoria Murphy and their panel of animal law experts during this session to take a deeper look at animal welfare laws that can be applied to cases here in New Mexico. Through a presentation, followed by an open panel discussion and questions and answers from the audience , we will take a look at both Federal laws (Migratory Bird Act, Endangered Species Act, etc.) and New Mexico State Laws (NM State Cruelty Statute, NM Livestock Codes, Games & Fish regulations, and laws addressing issues related to rabies, dangerous dogs, animals at large, etc.), as well as county and municipal laws. We will also consider some of the issues around these laws and regulations that might impact typical animal control cases. Additionally, we will discuss the Indemnity Process used to secure funding to care for animals held under court order, and other resources and services that help empower animal welfare personnel in their work.

Presented by Jessica Dolce, MS,CCFE

Thursday, August 8, 1:45 – 3:15 pm

Reactive. Wired and tired. Running on adrenaline. Our fast-paced work can leave us feeling like we’re in constant overdrive. This elevated stress, combined with our empathy for animals and people, contributes to both burnout and compassion fatigue. In this workshop we’ll learn a number of simple, effective practices that can help us (and our staff) to pump the brakes on stress, so that we can recover our equilibrium, work more effectively, and feel better at work and at home.

Presented by Carol Stewart, DVM, Lisa Drake, PhD & Elizabeth VinHatton

Thursday, August 8, 1:45 – 3:15 pm

Join members from the New Mexico Department of Public Health for two presentations during this 90 minute session. The first, “Plague and Tularemia in New Mexico,” will introduce and familiarize veterinary personnel and animal care and control professionals with plague and tularemia: two zoonotic bacterial infections that affect pets, wildlife and people in New Mexico. We’ll focus on learning about environmental and epidemiologic factors, clinical presentation, diagnosis, treatment and prevention.

The second, “Rabies,” will teach the basics and specifics about the zoonotic disease of rabies in New Mexico. Prevention of the disease through vaccination of domestic animals is the backbone for the protection of people in the state, country and around the world. We’ll learn about the pathophysiology of the disease, its epidemiology, the recommendations for vaccination and quarantine, specimen handling and laboratory diagnosis in animals.

Presented by Jessica Johnson, Animal Protection Voters & Animal Protection of New Mexico

Thursday, August 8, 3:45 – 4:45 pm

Massive numbers of homeless dogs and cats enter New Mexico’s shelters every year. Local governments and non-profits already spend more than $44 million annually to capture or receive, house, and feed these animals and undertake ever-growing adoption and transport efforts—but many dogs and cats are still euthanized for lack of shelter space or adoptive homes.

Experts have established robust spay/neuter services, particularly for low-income families, as the #1 solution to the companion animal overpopulation crisis, but they’ve identified two primary obstacles: (1) lack of affordability, and (2) lack of access. Over the years, New Mexico policymakers have taken steps to address these spay/neuter obstacles. This presentation will review past achievements, delve in-depth into ongoing efforts, and provide an opportunity to ask questions and offer feedback and new ideas.

Presented by Clint Thacker, Animal Services Center of the Mesilla Valley

Thursday, August 8, 3:45 – 4:45 pm

Will the words “trust”, “transparency” and “government” ever be spoken in the same sentence? This presentation focuses on how any organization can be transparent. Through fun stories and audience discussions, the topic of transparency comes alive. Such topics as when should I be transparent, how to be transparent, what are the different types of transparency and how to recover when you were not transparent and many others are covered in this engaging presentation.

Presented by Faith Wright, American Pets Alive!

Thursday, August 8, 3:45 – 4:45 pm

Join Faith Wright of American Pets Alive! as she discusses the first 72 hours, model intake and animal flow process which aids in disease prevention and thereby make pets more adoptable, fosterable, and transferable.  Faith will also discuss best practices in the event of an outbreak of distemper.

Courses for Friday, August 9, 2019

Presented by Kirstin Tyler, New Mexico House Rabbit Society

Friday, August 9, 8:30 – 10:00 am

Rabbits are the third-most abandoned animal at shelters and the number one misunderstood. Most of the information found on the internet is wrong, and most of the rabbit items sold at pet stores are harmful. Set the record straight in this workshop where you’ll learn key information about housing, diet, handling, enrichment, health, and behavior.

Presented by Adam Ricci, City of Albuquerque Animal Welfare Department

Friday, August 9, 8:30 – 10:00 am

Develop data driven practices to improve lifesaving capabilities of your animal organizations.  During this workshop, you will be introduced to approaches to developing working teams, empowering all levels of an organization and creating implementation plans to anchor programs for future success. You will learn how modern business best practices can be utilized in a sheltering environment.  Attendees will see how these processes were implemented by the City of Albuquerque Animal Welfare Department.

Presented by Rosemarie Crawford, LVT, The National Kitten Coalition

Friday, August 9, 8:30 – 10:00 am

Successful kitten care is multi-faceted, and looking at overall kitten care from many angles, reveals how individual parts can work together to produce spectacular results.  From the moment kittens arrive at a shelter (and in some cases even before they arrive), to the time that they are in foster care and ultimately to when they move on to adoption, each step along the way can have a remarkable impact on kittens’ health and wellbeing.

This session will take a clear look at how caregivers in shelters and foster homes can minimize risks and maximize positive outcomes for kittens.  Learn about proven protocols for preventative and daily care, get insights into some brilliant programs and strategies that can be put into place immediately, and leave with some gems of wisdom to benefit kittens at each step from intake to adoption.

Presented by Bennett Simonsen, Pima Animal Care Center

Friday, August 9, 10:30 am – 12:00 pm

“They don’t believe in spay/neuter.” “They keep their animals outside because they aren’t part of the family.” “Their pets aren’t a priority.” These are just a few of the harmful misconceptions that animal welfare has about pet owners in underserved communities. This workshop will break apart these ideas and explore the impact they are having on your shelter and community. You will come away with new ideas about how to engage more of your community and a new understanding of your community’s love for their pets.

Presented by Jessica Dolce, MS,CCFE

Friday, August 9, 10:30 am – 12:00 pm

The animal care and welfare field is complex, trauma-exposed work which inevitably takes a toll on staff well-being. If compassion fatigue hits critical mass in the workplace, the organization itself is also impacted. Organizations may find themselves with high rates of absenteeism, teams struggling to work well together, outbreaks of aggressive behavior, and lack of flexibility or resistance to change. This workshop will provide participants with an understanding of organizational compassion fatigue and secondary traumatic stress, along with the practices organizations can implement to reduce risk and promote staff resilience. Learn how shifting from self-care to we-care will create a healthier workplace that can deliver on its mission.

Presented by Paul Von Soosten, CPDT-KA

Friday, August 9, 10:30 am – 12:00 pm

Housing dogs and cats in shelters naturally leads to the development of behavior issues that can impact a pet’s chances at adoption, degrade staff morale, and even create safety concerns. In this session, we will examine the causes of stress in shelter pets and brainstorm ways to reduce them that don’t require unlimited funds, new facilities, or hours and hours of labor.

Presented by Kelly Duer, Maddie’s Fund

Friday, August 9, 1:00 pm – 2:30 pm

Shelters all over the country are using innovative foster programs to increase capacity, provide better care and engage with the community. In this presentation, you’ll learn how to create a culture of fostering in your community and recruit the foster caregivers you need. You’ll learn what the latest market research says about messaging and techniques that can turn potential fosters into applicants, how organizations with the most robust programs are building their foster bases and how short-term foster programs can help you find the fosters and adopters you need.

Presented by Beth Spencer, Animal Humane New Mexico

Friday, August 9, 1:00 pm – 2:30 pm

Beth Spencer, Animal Humane’s Social Media Manager, will speak about standing out in the noisy world of the Internet. You’ll dive into storytelling on Instagram & Facebook, explore ways to inspire engagement & giving, and how to use humor and relatable content to reach your audience. The presentation will include a fun writing exercise with feedback and an extended Q&A covering a wide range of social media topics.

Presented by Adam Ricci, City of Albuquerque Animal Welfare Department

Friday, August 9, 1:00 pm – 2:30 pm

Part classroom presentation, part hands on. Blood is a common part of the responses that ACO’s will respond to in their careers. However, blood is an often-overlooked piece of evidence that, in a small period of assessing, can confirm or dispute details in an investigation. Attendees will be provided classroom instruction on the basic terminology and types of bloodstain patterns. Attendees will also get hands on experience creating various bloodstain patterns to understand how they are created and how to interpret patterns. All training presentations and case studies are derived from animal related field operations responses.

Presented by Finnegan Dowling, Mutual Rescue & Kelly Duer, Maddie’s Fund

Friday, August 9, 3:00 pm – 4:30 pm

This workshop will cover research that shows the many benefits of day foster and field trip programs for your dogs, your shelter and your community. Then we’ll walk you through starting a program at any size shelter. From getting buy-in to putting together your process and paperwork, attendees will come out of the training prepared to start their own day foster program—and save even more lives.

Presented by Patti Ward, CFRE

Friday, August 9, 3:00 pm – 4:30 pm

Most nonprofits watch their overall growth-in-giving, but seldom pay attention to the gains and losses that make up those results. According to the 2018 Fundraising Effectiveness Survey Report, the average donor retention rate in 2017 was 45.5%.

Good stewardship takes building authentic connections with your donors. Come to this workshop to understand the importance of stewardship and how you can retain both donors and dollars for your nonprofit organization.

  • What is stewardship?
  • Why do people give?
  • What do donors want from your organization?
  • What are some ways that you can engage with your donors more thoroughly to ensure that they will support your organization year after year after year?
  • What is your plan to provide excellent stewardship to those who support your organization financially?

Presented by Trevor Driggs, CDPT-KA, The Center at Animal Humane & Jessica Harder, CPDT-KA, Animal Humane New Mexico & Quincy Sweeney, Santa Fe Animal Shelter & Humane Society 

Friday, August 9, 3:00 pm – 4:30 pm

Ever wish you had open access to a behavior expert’s brain when you have a troubled pet in your shelter? Well, here’s your chance! In these session, three behavior experts from two large shelters will answer question submitted by the audience. With many combined years of experience addressing the behavior needs both of sheltered animals and pets owned by the public, they are sure to have an answer for you about best addressing the behavior needs of animals in the shelter.

To submit a question for this session, please use this form.

Course for Saturday, August 10, 2019

Presented by Gina Sena & Ellen Schmidt, Animal Humane New Mexico

Saturday, August 10, 9:00 am – 1:00 pm (breakfast beginning at 8:30 am)

In 2013, Animal Humane New Mexico hired its first full time humane educator with the hopes of growing a small, sporadically-offered education program into something larger and more impactful. Six years later, the Learn Humane and Camp Humane programs reach an average of 6,000 students and community members annually, touch schools throughout Albuquerque and surrounding communities, and generate interest, income, and—most importantly—passion for helping animals from those they reach, all while still operating with limited staff and supply costs.

As the buzz around humane education in the animal welfare field continues to grow, you may be wondering how on earth shelters with limited resources are running these programs successfully, and what the potential benefits for your organization and community really are. Luckily, there’s no better time than the present when it comes to education!

Join Animal Humane’s humane education team for an immersive and interactive FREE half-day workshop aimed at helping you learn more about the field of humane education and develop a plan for starting a humane education program for your organization. We’ll cover the basics—from what humane education is (and what it is not), the types of educational programming you might offer, who you can reach (hint: it’s not just about kids!) and how to get organizational and community support—then dive into the much more specific, as we consider your organization’s structure, how an education program might fit into it, who might lead it, and how you will connect it with your local community’s needs and wants.

Deep Roots: How to Grow Your Humane Education Program from the Ground Up

Saturday, August 10, 9:00 am – 1:00 pm (breakfast beginning at 8:30 am)

In 2013, Animal Humane New Mexico hired its first full time humane educator with the hopes of growing a small, sporadically-offered education program into something larger and more impactful. Six years later, the Learn Humane and Camp Humane programs reach an average of 6,000 students and community members annually, touch schools throughout Albuquerque and surrounding communities, and generate interest, income, and—most importantly—passion for helping animals from those they reach, all while still operating with limited staff and supply costs.

As the buzz around humane education in the animal welfare field continues to grow, you may be wondering how on earth shelters with limited resources are running these programs successfully, and what the potential benefits for your organization and community really are. Luckily, there’s no better time than the present when it comes to education!

Join Animal Humane’s humane education team for an immersive and interactive FREE half-day workshop aimed at helping you learn more about the field of humane education and develop a plan for starting a humane education program for your organization. We’ll cover the basics—from what humane education is (and what it is not), the types of educational programming you might offer, who you can reach (hint: it’s not just about kids!) and how to get organizational and community support—then dive into the much more specific, as we consider your organization’s structure, how an education program might fit into it, who might lead it, and how you will connect it with your local community’s needs and wants.

Workshops held on the campus of
Animal Humane New Mexico
615 Virginia St. SE, Albuquerque, NM 87108

The 2019 New Mexico Humane Conference has been pre-approved for providing continuing education credits by the following organizations:

  • 15.0 hours for Certified Animal Welfare Administrator continuing education credits by the Association for Animal Welfare Advancement.
  • 15.0 hours continuing education credits for Law Enforcement Professionals through the New Mexico Department of Public Safety Law Enforcement Academy.

The 2019 New Mexico Humane Conference will seek retroactive approval of our courses for continuing education credits by the following organizations:

  • 15.0 hours Euthanasia Technician continuing education credits have been requested  through the New Mexico Board of Veterinary Medicine (final approval pending).
  • 5.5 hours Veterinary/Veterinary Technician continuing education credits have been requested through the New Mexico Board of Veterinary Medicine (final approval pending).
  • Due to postponement of the July meeting of the New Mexico Board of Veterinary Medicine, retroactive approval of the New Mexico Humane Conference for continuing education for veterinarians, vet techs and euth techs will be considered by the NMBVM on August 23.  


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